Version 1.1 — September 2026
Terms of Service
Last updated: 22 September 2026
1. Agreement and Contracting Party
These Terms of Service ("Terms") constitute a legally binding agreement between you and SIA Aldersoft, a limited liability company (sabiedrība ar ierobežotu atbildību) registered in the Commercial Register of the Republic of Latvia under unified registration No. 50203772571, legal address: Blaumaņa iela 25-33, Rīga, Latvia (the "Company"). The Company operates the website forxea.io and provides its software and services under the brand name Forex EA. References to "Forex EA", "we", "us" and "our" in these Terms, the Risk Disclosure, the Privacy Policy and the Refund Policy mean SIA Aldersoft.
These Terms govern your use of the Forex EA website, software, and services. By purchasing or using any product, you agree to these Terms, the Risk Disclosure and the Refund Policy, and acknowledge the Privacy Policy. If you disagree, do not use our products.
2. Product Description
Forex EA provides automated trading software (Expert Advisors) for MetaTrader 4/5. We are a technology provider — not a financial advisor, broker, or investment manager.
3. Eligibility
You must be 18+ to purchase. By purchasing, you confirm you are of legal age and have legal capacity to enter a binding agreement. You are responsible for ensuring that purchasing and using automated trading software is lawful in your country of residence. If you purchase on behalf of a company, you confirm that you are authorised to bind it.
4. Ordering, Prices, Payment and Delivery
Prices. All prices are shown in EUR and are the final amount payable for the selected plan. Promotional prices are valid only for the period and under the conditions announced by the Company. The Company may change prices at any time; the price applicable to your order is the price displayed at checkout at the moment you place it.
Order and conclusion of the contract. An order is placed when you complete the checkout form, accept these Terms, the Risk Disclosure and the Refund Policy, and proceed to payment. The contract between you and the Company is concluded when your payment is confirmed. Until payment is confirmed no license is granted and no delivery obligation arises.
Payment methods. Payment is accepted by cryptocurrency (processed by a third-party crypto payment provider) and by SEPA bank transfer (processed by a third-party payment institution). Payment providers may apply their own terms and verification procedures. Cryptocurrency transactions are irreversible: you are responsible for sending the exact amount to the address shown within the payment window, and network fees are borne by you. A bank transfer is considered paid when the funds are credited, which may take up to 3 business days.
Delivery. After payment is confirmed, the software files, installation instructions and VIP channel access are delivered electronically via Telegram to the account you specified at checkout — normally within 1 hour and in any case within 24 hours. Delivery is deemed complete when the files or access links have been sent to you. You are responsible for providing a correct email address and Telegram username; if we cannot reach you, delivery is postponed until you contact support.
Individual payment links. The Company may issue individual payment links for amounts agreed with you in writing (for example upgrades or custom arrangements). Such payments are subject to these Terms in full.
5. License
Upon purchase, you receive a non-exclusive, non-transferable lifetime license for the specified number of MT4/MT5 accounts. You may NOT redistribute, resell, modify, reverse-engineer, decompile, or share the software.
"Lifetime" means the period during which the Company distributes and maintains the software; the Company does not guarantee any specific duration of support, compatibility with future MetaTrader or broker updates, or availability of any related service. The license is issued for the number of MT4/MT5 live accounts included in the purchased plan and is activated for the account number(s) you provide; changes of account numbers are handled through support. The license is revocable in accordance with the Termination section of these Terms. Using the software to trade on behalf of third parties or for remuneration is your sole responsibility and may require authorisation in your jurisdiction.
6. Refund Policy and Right of Withdrawal
All sales are final. No refunds after product delivery. By purchasing, you confirm you reviewed our MyFxBook results, read Risk Disclosure and these Terms, and accept that no guarantees are made about trading outcomes.
The software is digital content that is not supplied on a tangible medium and is delivered immediately after payment confirmation. If you are a consumer residing in the European Union or the European Economic Area, by ticking the acceptance checkbox at checkout you expressly request and consent to the immediate delivery of the digital content and acknowledge that you thereby lose your statutory 14-day right of withdrawal (Article 16(m) of Directive 2011/83/EU and the corresponding national consumer protection laws). Full details are in the Refund Policy.
7. Updates
Most software updates are included free with your license. Forex EA reserves the right to release premium updates or new products at additional cost. You will be informed which updates are free and which are paid. Forex EA is not obligated to provide free updates indefinitely.
8. Instructions and User Obligations
You agree to strictly follow the instructions provided for your trading mode. Deviating from instructions is at your own risk. Forex EA is not responsible for outcomes resulting from failure to follow instructions. This includes but is not limited to: incorrect lot sizing, wrong timeframe selection, using unauthorized broker settings, or ignoring risk management guidelines.
9. Risk Acknowledgment
By purchasing, you explicitly acknowledge: you have read the Risk Disclosure in full; trading carries high risk including total loss; past performance does not guarantee future results; you are solely responsible for all trading decisions and outcomes; Forex EA is not responsible for any trading losses.
10. Partner Offers and Third-Party Services
- All partner offers are informational — not financial advice.
- Forex EA may receive affiliate/IB commissions from partner brokers.
- Participation in any partner offer is voluntary and at your own risk.
- Forex EA is not responsible for losses on partner broker platforms.
- Bonus products carry the same risk disclaimers as all products.
11. VIP Channel
VIP channel access is for paying clients only. All content (signals, copy trading, analysis) is informational — not financial advice. You are solely responsible for any trading decisions based on VIP content. Forex EA may modify or discontinue VIP services at any time.
12. Content and Information Disclaimer
All content published by Forex EA — including but not limited to content in our free Telegram channel, VIP client channel, website, social media accounts, email communications, and any other platforms or sources — is provided strictly for informational and educational purposes.
Nothing published by Forex EA constitutes a trading recommendation, investment advice, financial advice, or a solicitation to buy, sell, or hold any financial instrument. All trading decisions are made solely by you, at your own risk and discretion.
This includes, without limitation:
- Screenshots of trading results, profit/loss statements, and account performance data — these are examples of past performance only.
- Market analysis, commentary, chart analysis, and trading ideas — these are personal opinions and observations, not recommendations to trade.
- Information about brokers, trading platforms, deposit bonuses, and financial services — these are informational only and may include affiliate relationships.
- Copy trading signals, trade setups, and entry/exit levels shared in VIP channels — these are examples of trading activity, not instructions to replicate trades.
- Prop firm challenge results, certifications, and related content — these are examples and do not guarantee similar outcomes.
After purchasing Forex EA, clients receive access to a VIP Telegram channel. Within this channel, various offers and content may be published, including but not limited to: partner broker promotions, bonus trading tools, copy trading sessions, prop firm services, and market analysis. All such offers and content are informational in nature. The decision to engage with any offer is entirely voluntary and made at the client's own risk.
You acknowledge and agree that:
- You will not treat any content from Forex EA channels or platforms as a trading recommendation.
- You bear sole responsibility for all your trading decisions and their outcomes.
- Past results shown in any channel are examples only and do not predict or guarantee future performance.
- You will conduct your own research and due diligence before making any trading or investment decision.
13. Prop Firm Challenge Service
Available to clients only. Uses a separate script — not the main bot. Pay-on-success basis with compensation for failures per service agreement. Passing is not guaranteed. Not affiliated with any prop firm. Not financial advice.
14. Investor Password
Provided when bot is inactive to prevent trade copying. For verification purposes only. Using the investor password to copy trades through third-party software is prohibited.
15. Conduct and Communication
Respectful communication is required in all interactions with Forex EA team and community. Abusive, threatening, harassing, or disrespectful behavior towards Forex EA staff or community members will result in immediate termination of services and access without refund.
This includes but is not limited to: insults, threats, excessive profanity directed at staff, harassment, spam, or any behavior that creates a hostile environment. Forex EA reserves the sole right to determine what constitutes unacceptable behavior.
15.A Informational Nature of All Communications
IMPORTANT — READ CAREFULLY: All information you receive through Telegram chats, direct messages with our managers, Telegram channels, video calls, voice notes, community discussions, or any other form of communication with Forex EA staff or community is provided for informational and educational purposes only. Nothing said in these channels constitutes financial advice, investment recommendation, solicitation, or guarantee of any outcome.
Our managers interact with hundreds of clients daily. While we train them to follow strict communication standards, casual conversation may occasionally contain phrasing that could be misinterpreted as a promise, guarantee, or specific recommendation. Examples include but are not limited to:
- A manager saying "many clients have profited" — this is a general observation, not a guarantee you will profit.
- A manager sharing "typical results" — past performance never guarantees future outcomes.
- A manager suggesting settings, pair selections, or timeframes — these are informational suggestions, not binding recommendations.
- A manager discussing deposit sizing — final decisions about how much to deposit or risk are solely yours.
The only binding, authoritative rules are the ones written in this Terms of Service document, the Risk Disclosure, and the Refund Policy. If anything in a chat conflicts with these written documents, the written documents prevail.
By using our services, you acknowledge that:
- You will not rely on chat messages, voice notes, or verbal statements from our team as the basis for your trading or investment decisions.
- You have read the Risk Disclosure and understand trading losses up to total loss of capital are possible.
- You accept full and sole responsibility for every trading decision you make using our software.
- You will reference the written Terms of Service, Risk Disclosure, and Refund Policy for all binding information about the service.
If you are ever uncertain about information received in chat, always verify against the written documents on our website or request clarification in writing via email at billing@forxea.io.
16. Termination
Forex EA reserves the right to terminate any client relationship, revoke software licenses, and remove access to all services at any time, at its sole discretion, with or without cause. In case of termination for cause (violation of these Terms, abusive behavior), no refund will be provided.
17. Modification of Terms and Services
Forex EA reserves the right to modify these Terms, pricing, services, features, and any aspect of the product at any time. Continued use after modifications constitutes acceptance. Material changes will be communicated via our website and/or Telegram channels. Forex EA is not obligated to maintain any specific service level, feature set, or pricing indefinitely. Changes to prices and to these Terms do not apply retroactively to purchases already completed, except where required by law or where the change is in your favour.
18. Limitation of Liability
To the maximum extent permitted by law, Forex EA shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from use of our products, including but not limited to: trading losses, lost profits, data loss, or any financial loss. Your use of the software is entirely at your own risk.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud, intentional misconduct or gross negligence, or the mandatory statutory rights of consumers. Where liability cannot be excluded, the Company's total aggregate liability arising out of or in connection with a purchase shall not exceed the amount you paid to the Company for that purchase.
19. Indemnification
You agree to indemnify and hold harmless Forex EA from any claims, damages, losses, or expenses arising from your use of the software, your trading activity, or your violation of these Terms.
20. Intellectual Property
All software, algorithms, documentation, and content are protected by intellectual property laws. Unauthorized use may result in legal action and license termination.
21. Personal Data
The Company processes personal data as the data controller in accordance with the Privacy Policy. By using the website, contacting support or placing an order you acknowledge that your data (including Telegram identifiers, checkout details and support communications) is processed for the purposes described there.
22. Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them, their subject matter or formation shall be governed by and construed in accordance with the laws of the Republic of Latvia. Disputes shall first be resolved through good faith negotiation: send a written description of the dispute to billing@forxea.io and allow us 30 days to respond. If the dispute is not resolved amicably, it shall be submitted to the competent courts of the Republic of Latvia. If you are a consumer, nothing in this section deprives you of the protection afforded by mandatory provisions of the law of the country in which you are habitually resident, or of your right to bring proceedings before the courts of that country. Consumers may also contact the Consumer Rights Protection Centre of Latvia (Patērētāju tiesību aizsardzības centrs, PTAC) or the consumer authority in their country of residence.
23. General Provisions
- Entire agreement. These Terms, together with the Risk Disclosure, the Refund Policy and the Privacy Policy, constitute the entire agreement between you and the Company regarding the products and supersede any prior statements or communications.
- Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision is replaced by a valid one that most closely reflects its intent.
- No waiver. Failure or delay by the Company to enforce any provision does not constitute a waiver of the right to enforce it later.
- Assignment. You may not assign or transfer your rights under these Terms. The Company may assign its rights and obligations to a successor or affiliated entity and will notify you of such assignment.
- Language. These Terms are concluded in English. Translations of the website are provided for convenience only; in case of conflict, the English version prevails.
- Electronic form. These Terms are accepted electronically at checkout. The Company records the version of the documents accepted with each order and can provide a copy on request to billing@forxea.io.
24. Company Information and Contact
- Legal entity: SIA Aldersoft
- Legal form: limited liability company (sabiedrība ar ierobežotu atbildību), Republic of Latvia
- Registration No.: 50203772571 (Commercial Register of the Republic of Latvia, registered 21 August 2026)
- Legal address: Blaumaņa iela 25-33, Rīga, Latvia
- Email (billing, legal and formal notices): billing@forxea.io
- Support (Telegram): @Forex_EA_Support_Service
Formal notices, complaints and requests under these Terms must be sent by email to billing@forxea.io. Telegram support is provided for operational and technical questions.